Shipping policy
Shipping Policy
Last Updated: 23 August 2026
1. Introduction
Thank you for shopping with nailsmetology.
This Shipping Policy explains how we process, prepare and dispatch orders, the shipping methods we offer and what you can expect once your order has been placed.
2. Production Time
Our press-on nail sets are individually handmade to order. Production begins only after payment has been successfully received.
Our usual production time is 2–5 business days. During busy periods, production may take up to 10 business days before dispatch.
3. Shipping Destinations
We currently ship to Lithuania, selected countries within the European Union and selected international destinations.
Available shipping destinations may change from time to time. The destinations currently available for your order will be shown at checkout.
4. Shipping Methods and Rates
For customers in Lithuania, we currently offer delivery to Omniva, LP EXPRESS and Venipak parcel lockers.
International orders are shipped using tracked postal services.
Current standard shipping rates are:
- Lithuania: €2.99 — free shipping on orders over €40
- EU: €7.99 — free shipping on orders over €100
- United Arab Emirates: €5.99 — free shipping on orders over €100
- Norway: €6.99 — free shipping on orders over €100
- Canada & Switzerland: €8.99 — free shipping on orders over €100
The shipping rate applicable to your order will be displayed at checkout before payment.
5. Production Time and Shipping Time
Production time and shipping time are separate.
Delivery estimates begin only after your order has been completed and dispatched. The estimated delivery time does not include the time required to handcraft your order.
6. Delivery Estimates
Estimated delivery times after dispatch are:
- Lithuania: 1–3 business days
- EU: 5–10 business days
- United Arab Emirates: 7–20 business days
- Norway: 5–12 business days
- Switzerland: 5–12 business days
- Canada: 10–20 business days
Delivery times may vary depending on the destination, shipping provider, customs procedures and other circumstances outside our control.
All delivery estimates are provided in good faith but cannot be guaranteed.
7. Order Tracking
Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Tracking information may take some time to update after dispatch.
8. Customs, Duties and Import Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where applicable, these charges are the responsibility of the recipient and are not included in the product price or shipping costs charged by nailsmetology, unless expressly stated otherwise at checkout.
Customs requirements and charges may vary by destination.
9. Incorrect Shipping Information
Customers are responsible for ensuring that the delivery address and contact information provided during checkout are accurate.
If an order is returned due to an incorrect or incomplete address, failure to collect the parcel or another customer-related reason, additional shipping charges may apply before the order can be resent.
10. Lost, Delayed or Returned Shipments
If your parcel is delayed, please contact us and we will assist you in communicating with the shipping provider where possible.
We are not responsible for delays caused by shipping providers, customs authorities or circumstances beyond our reasonable control.
If a shipment is returned to us, we will contact you regarding the available options. Additional shipping charges may apply where the return was caused by an incorrect or incomplete address, failure to collect the parcel or another circumstance attributable to the customer.
11. Contact Us
If you have any questions regarding shipping, please contact us.
nailsmetology
Dominyka Marcinkutė
Individual Activity Certificate No. 1468164
Jurbarko g. 4
60179 Raseiniai
Lithuania
Email: info@nailsmetology.com